Increasing Adoption While Modernizing Antiquated Systems at Department of Justice

The agency is modernizing the technology that drives our nation’s immigration courts. Our experts support IT communications and change management for this massive migration of a decades-old, paper-based case management system to an automated, digital solution.

We provide both the strategy and tactics for a diverse group of audiences nationwide, developing targeted videos, highly visual educational materials, timely newsletters, and website updates in order to increase buy-in and eventual adoption. By capturing and clearly articulating the CIO’s vision and improving stakeholder and end-user engagement, we’re helping the courts successfully transform while we also implement leadership and cultural changes that are improving the overall culture of the division.

Key Takeaway: The quality and delivery of our work was commended by the client as “the standard” and “instrumental in helping key stakeholders understand the value of the new system.”