Standing up a Federal Cloud Programming Office at the Internal Revenue Service

Moving massive, newly modernized tax processing systems to a cloud environment represents one of the most significant, on-going IT challenges facing the agency. To help with the people and program management-related challenges, the IRS turned to our experts.

Our team supported strategic planning and creation of the new cloud programing office. We led the cloud workforce development team in assessing IRS IT workforce cloud skills to support the planning and development of needed competencies. Additionally, we assisted with program governance to support ongoing budget and program priorities. By creating effective engagement of key stakeholders throughout these initiatives, we were able to help the IRS achieve key modernization goals.

Key Takeaway: Our work has helped one IRS IT organization increase its employee participation in the Federal Employee Viewpoint Survey by 34% from 2016-2019.

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